dhmedia
Get a Quote Today

Terms and Conditions

Last updated: April 22, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://dh.media/ (the “Site”) and any related services, content, consultations, creative services, subscriptions, and communications provided by DH Media (“DH Media,” “we,” “us,” or “our”).

By accessing or using the Site, submitting an inquiry, purchasing a service, subscribing to an offer, or otherwise engaging with DH Media, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

  1. Services

DH Media is a creative and digital services business that may offer services including website development, video production, digital marketing, graphic design, brand identity services, search engine optimization, and social media marketing and related subscription-based creative services.

All services are subject to availability, project fit, written proposals, statements of work, invoices, subscription terms, and any separate client agreement we provide.

  1. Eligibility and Acceptable Use

You agree to use the Site only for lawful purposes and in a way that does not infringe, restrict, or interfere with anyone else’s use of the Site.

You must not use the Site for fraudulent, unlawful, or misleading purposes; attempt to gain unauthorized access to the Site, servers, accounts, or related systems; interfere with the Site’s operation or security; copy, scrape, reproduce, republish, or exploit Site content without prior written permission, except as permitted by law; submit false, inaccurate, or misleading information through forms or payment flows; or upload or transmit malicious code, spam, or harmful material.

  1. Quotes, Inquiries, and Project Intake

When you submit a quote request, contact form, or other inquiry, you agree to provide accurate and complete information. Submission of a form or request does not create a client relationship and does not guarantee that DH Media will accept or begin a project.

Any timelines, pricing ranges, or estimates shown on the Site are informational only unless confirmed by us in writing.

  1. Payments and Subscriptions

Some services or offers may be available for one-time payment or recurring subscription. If you purchase through a third-party payment processor such as Stripe, your payment is also subject to that provider’s terms and privacy practices.

You authorize us and our payment processor to charge the payment method you provide for applicable fees, taxes, and recurring charges if you enroll in a subscription or ongoing service.

Unless otherwise stated in a separate written agreement, fees are listed in U.S. dollars, payments are due as stated at checkout, on invoice, or in your service agreement, subscription services renew until canceled in accordance with the applicable offer or written agreement, and late or failed payments may result in suspension, delay, or termination of services.

Refunds, credits, cancellations, and rescheduling are governed by the specific offer, invoice, or service agreement applicable to your purchase. If no separate written refund policy is provided, payments made for completed work, time reserved, or work already in progress are non-refundable to the fullest extent permitted by law.

  1. Client Content and Materials

If you provide text, images, branding assets, video footage, logins, instructions, or other materials (“Client Materials”), you represent that you have the rights necessary to provide them and authorize us to use them for the purpose of delivering services to you.

You remain responsible for the legality, accuracy, and rights clearance of Client Materials you provide.

  1. Intellectual Property

The Site and its original content, branding, copy, graphics, layout, videos, logos, designs, and other materials are owned by or licensed to DH Media and are protected by applicable intellectual property laws.

Except as explicitly stated in a separate written client agreement, DH Media retains ownership of its pre-existing materials, tools, methods, templates, know-how, and portfolio presentation materials; clients retain ownership of their pre-existing materials; and final deliverables may be licensed or assigned only as stated in the governing proposal, invoice, statement of work, or client agreement.

No right or license is granted except as expressly stated in writing.

  1. Portfolio and Promotional Use

Unless otherwise agreed in writing, DH Media may display completed or publicly released work, your business name, project type, and non-confidential deliverables in our portfolio, case studies, social media, presentations, and promotional materials.

If you need confidentiality or a delayed portfolio release, that should be agreed in writing before project publication or launch.

  1. Third-Party Services and Links

The Site may contain links to third-party websites, tools, platforms, social media pages, embedded media, or payment providers. We are not responsible for the availability, content, terms, privacy practices, or policies of those third parties.

Your use of third-party services is at your own risk and subject to their terms.

  1. No Professional Advice

Content on the Site is provided for general informational and marketing purposes only. It is not legal, tax, financial, business, or other professional advice, and should not be relied upon as such.

  1. Disclaimers

The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, DH Media disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.

We do not guarantee that the Site will always be available, secure, or error-free; that quote requests or messages will always be received or processed; that any service will achieve a particular business, traffic, ranking, revenue, or marketing result; or that third-party platforms or processors will operate without interruption.

  1. Limitation of Liability

To the fullest extent permitted by law, DH Media and its owners, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Site or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Site or services will not exceed the amount you paid to DH Media for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to liability, or one hundred U.S. dollars (US $100) if no payment was made.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

  1. Indemnification

You agree to defend, indemnify, and hold harmless DH Media and its affiliates, owners, employees, contractors, and service providers from and against claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your use of the Site, your breach of these Terms, your violation of applicable law, or your Client Materials or other content you submit, provide, or authorize us to use.

  1. Termination

We may suspend or terminate your access to the Site or decline, pause, or terminate services at our discretion if we believe you have violated these Terms, failed to pay, created risk or legal exposure, or engaged in abusive, unlawful, or harmful conduct.

Any provisions that by their nature should survive termination will survive, including provisions regarding payments, intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

  1. Privacy

Your use of the Site is also subject to our Privacy Policy. Please review it carefully.

  1. Governing Law and Disputes

These Terms are governed by the laws of the State of [INSERT STATE], without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms, the Site, or our services shall be brought exclusively in the state or federal courts located in [INSERT COUNTY, STATE], and you consent to their jurisdiction and venue, unless applicable law requires otherwise.

  1. Changes to These Terms

We may update these Terms from time to time by posting the revised version on the Site. The updated Terms become effective when posted unless a later date is stated. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

  1. Contact Information

If you have questions about these Terms, please contact:

DH Media
[INSERT LEGAL BUSINESS NAME, IF DIFFERENT]
Phone: (206) 852-5238
Email: [INSERT CONTACT EMAIL]
Mailing Address: [INSERT BUSINESS ADDRESS]

Privacy Policy

Last updated: April 22, 2026

This Privacy Policy explains how DH Media (“DH Media,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through https://dh.media/ (the “Site”) and in connection with our creative, marketing, design, consultation, and related services.